Living in a larger metro area, such as Phoenix, may give you a pause to rethink old car insurance buying strategies.
In the old days, we were buying insurance from the agent on the street because it was close. We seem to appreciate the location of our relations in the past days, apparently.
At present, customers want good prices from a strong company. It doesn't always matter where our agent is. This may be the right strategy.
Our neighborhood agent may represent only one carrier, which is hardly a usage strategy if you want to make sure you get the best car insurance rate. In today's world, we have not only a home phone, but a mobile phone and the Internet. We have voicemail, email, fax and 1-800 numbers. It is relatively easy to reach someone. If you call after hours, you can leave a voice message, text message, or email.
In this highly competitive economy, agents are becoming more aware that customer service means more than ever. As a consumer, we want things to be done properly and done quickly.
For those who live in a larger metro area and still stick to the old strategy of buying insurance from someone because they work one mile down the road – expand your horizon.
There are agents throughout your state representing many different carriers and want to provide you with excellent customer service and good insurance rates. Accessible by phone, fax and email. Try it. You may be surprised that distance is not an important factor in receiving excellent customer service.